![]() Once we receive your response, we will forward it to your customer and ask them to tell us in writing whether your response resolves their concerns. This may result in a substantially lower rating with BBB, which could adversely influence potential customers. If you do not respond promptly to this complaint, it may be closed as Unanswered. What will happen if I do not submit a response and w hat can I expect to happen next? BBB may edit the complaint or your response to protect privacy rights and to remove inappropriate language. By submitting your response, you are representing that it is a truthful account of your experience with this consumer. Please do not include any information that personally identifies your customer. Please understand that the complaint content and your response may be publicly posted on the BBB web site (BBB reserves the right to not post in accordance with BBB policy). Please provide an explanation of the events from your perspective and/or a concrete plan for how to work toward a resolution. Remember that the more factual information we have about the case, the easier it is for all parties to develop a full understanding of the situation. All responses will be copied to the complainant. If you received this complaint via email, the fastest and easiest way to view and respond is to the simply click on the “Respond to this Complaint”, link located on the left. Your prompt and professional response greatly enhances the chance for a successful resolution and will further your reputation as a BBB Accredited Business. Your BBB is requesting a written response to this complaint within the next 7 calendar days. The complaint was submitted on and was assigned an ID of ********* BBB seeks to help businesses resolve their disputes, whether or not they are accredited with BBB. This is your opportunity to address the concerns of your consumer and to rebuild the trust that first brought you together. ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Better Business Bureau (BBB) received a complaint about your business. BBB understands that there are two sides to every dispute, and we have not pre-judged the validity of this claim. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
0 Comments
Leave a Reply. |